JCPL MESSAGING TERMS AND CONDITIONS
Last updated: July 17, 2025
Johnson County Public Library operates an email/mobile messaging program (the “Program”) subject to these Messaging Terms and Conditions (these “Messaging Terms”). The Program and our collection and use of your personal information is also subject to our Privacy Policy [insert link to your privacy policy] By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Messaging Terms and our Privacy Policy.
PROGRAM DESCRIPTION
We may send promotional and transactional mobile messages in various formats through the Program. Promotional messages promote our programs and services. Transactional messages relate to an existing account or an account being newly established at your request and may include notifications regarding items borrowed and information about library programs and services. Mobile messages may be sent using an automated technology, including an autodialer, automated system, or automatic telephone dialing system. Message frequency will vary. You agree that we, our affiliates, and any third-party service providers may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes. We do not charge for mobile messages sent through the Program but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for short message service and multimedia message alerts.
USER OPT-IN
By providing your mobile phone number to us and checking the box for email or SMS notifications or verbally assenting to a staff member that you want to opt in, you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at helpdesk@jcplky.org or (606)789-4355. Your participation in the Program does not require that you make any purchase from us and your participation in the Program is completely voluntary.
USER OPT-OUT AND SUPPORT
You may opt-out of the Program at any time. If you wish to opt-out of the Program, contact the library at (606)789-4355 or email HelpDesk@jpclky.org. You may continue to receive text messages for a short period while we process your request and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. If you want to join the Program again, just sign up as you did the first time, and we will start sending messages to you again.
DISCLAIMER OF WARRANTY AND LIABILITY
The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program.
MODIFICATIONS
We may modify or cancel the Program or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any such modification will take effect when it is posted to our website. You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program will constitute your acceptance of those modifications.